Jio to Introduce AI Assistant for Users, Announces Akash Ambani

Reliance Industries has announced a major digital upgrade for Jio users with the introduction of a new AI-powered assistant and a redesigned MyJio application. The announcement was made by Akash Ambani during the company’s 49th Annual General Meeting.

The new system will include a Jio AI Call Agent and a fully upgraded MyJio AI platform designed to simplify how users interact with telecom services. A key feature of this system is that it will be directly integrated into Jio’s telecom network, eliminating the need for a separate application.

Users will be able to activate the assistant simply by saying “Hey Jio,” making the service accessible through voice commands. Once activated, the AI can convert speech into text during phone calls, with user permission, enabling real-time transcription of conversations. The system is also capable of supporting group calls with up to 10 participants, accurately identifying individual speakers and converting their speech into text. It can further translate conversations into different languages based on user preference, improving accessibility and communication.

After calls are completed, the AI assistant will automatically generate summaries, key discussion points, task lists, and reminders. These can then be shared with all participants, making communication more organized and efficient.

Beyond calls, the assistant will allow users to perform tasks such as ordering food, booking taxis, and completing payments directly during conversations. This represents a shift toward fully integrated voice-based digital services.

The upgraded MyJio app will also remove the need for users to navigate multiple menus. Instead, users can simply speak their request, and the AI will handle tasks such as mobile recharges, account checks, and service management.

For international travelers, the system will provide real-time roaming suggestions, recommended data packs, and alerts. It will also simplify processes like eSIM activation and digital KYC verification.

According to the announcement, the service is expected to be rolled out to more than 500 million Jio users by the end of the year, making it one of the largest AI deployments in the telecom sector.