Geneva Police Introduce Switzerland’s First Real-Time Sign Language Support System.

Geneva has become the first city in Switzerland to introduce a real-time sign language interpretation service within its municipal police department. The new system aims to improve communication and accessibility for deaf and hard-of-hearing residents.

Starting Monday, individuals visiting police counters or interacting with officers will be able to connect instantly with professional sign language interpreters through a live video system. The service works using a QR code that officers can activate directly on their smartphones while assisting the public.

The initiative was developed in partnership with the PROCOM Foundation and marks a major step forward for accessibility in Swiss public services.

Marie Barbey-Chappuis stated that the city wants to ensure equal access to public services for everyone under fair conditions. Meanwhile, Christine Camp described the project as an important milestone for inclusive policing in Switzerland.

According to official estimates, between 20,000 and 30,000 people in Switzerland are deaf, while nearly one million residents live with some form of hearing impairment. Geneva’s new accessibility system also supports upcoming revisions to Switzerland’s federal disability equality legislation.

Experts believe this digital interpretation service could become a model for police departments and government institutions across the country.