Sri Lanka ID Services Halted Due to IT Glitch.

The Department of Registration in Sri Lanka has announced the suspension of all public services, including the one-day national ID card issuance, effective tomorrow (27 March) until further notice. This decision follows a sudden technical failure in the department’s computer system, which occurred today (26 March) at 1:30 PM.

The department stated that services will remain unavailable until the IT system is fully restored. Earlier, the department’s data infrastructure had experienced a similar failure on 23 March, which temporarily halted all services. Services were briefly resumed on 24 March after repairs, but the system malfunctioned again today, prompting the current suspension.

Department Director Nayagam confirmed that efforts to restore the system are ongoing. He emphasized that the technical issues affect all operations, including issuing national ID cards and other public services managed by the department. Citizens are advised to postpone visits until the system is operational and further announcements are made.